LINUX FULLY MANAGED HOSTING ACCOUNTS – LIVE EDIT

1. Open the FrontPage application.
2. Under the File menu, click on “Open Web”.
3. A pop box will appear, enter the domain’s URL without the www extension; for example
   • http://domainname.com
4. Another pop box will appear for the username and password, enter the FTP username and password assigned for that domain’s FrontPage extensions; for example
   • username: username
   • password: password
5. You are now connected to your domain through FrontPage via http (port: 80). You can now design the web pages as desired or open the files from your local computer and upload them to your domain.

WINDOWS FULLY MANAGED HOSTING ACCOUNTS – LIVE EDIT

1. Open the FrontPage application.
2. Under the File menu, click on “Open Web”.
3. A pop box will appear, enter the domain’s URL without the www extension; for example
   • http://domainname.com
4. Another pop box will appear for the username and password, enter the FTP username and password assigned for that domain’s FrontPage extensions. Be sure to include the “nt\” in front of the username. Otherwise, you can not connect to FrontPage; for example
   • username: nt\username
   • password: password
5. You are now connected to your domain through FrontPage via http (port: 80). You can now design the web pages as desired or open the files from your local computer and upload them to your domain.

FULLY MANAGED HOSTING ACCOUNTS – PUBLISHING

Note that the above steps will open the site in LIVE EDIT mode. To publish an existing FrontPage Web from your local machine to the server, follow the instructions below:

1. Open your site you have created on your machine with FrontPage.
2. Under File, select publish web.
3. Next, type in the location to publish your web:
4. http://yourdomain.com or http://your.ip.add.ress.
5.     
6. Select Publish. You will be asked for a user name and password. For the specific username and password combination, look at step 4 above in the specific operating system area.    
7. Once your files have been published, you will see the box below.    
8. Select Done.

1. Open the site in FrontPage live on the server.
2. Open the file in question using the FrontPage editor.
3. Right clicked inside of the form
4. Go to Form Properties.
5. Reviewed the configurations, do not make any changes, and clicked ‘OK’.
6. This resets the FrontPage configurations for that form and ‘syncs’ them with the server.

Test the form to see if it worked. In most cases, it will resolve the FrontPage form problem.

To prevent this you must setup your Top Level Domain as a virtual host and install the extensions within this directory as well as your website. This will prevent FP from modifying any additional files/directories.

What is the Recalculate Hyperlinks button for?

Recalculating your hyperlinks will update all of your hyperlinks and text indices. To Recalculate Hyperlinks, use the instructions below.

1. Save and close any opened pages.
2. Click the Tools menu and select “Recalculate Hyperlinks…” from the menu that appears.
3. Click “Yes” to start the recalculating process.
4. Give FrontPage a few minutes, depending on the size of your web, then, you can start working on your web again.

Your PTS ticket has now been submitted and you will receive updates regarding this issue every 30 minutes.

If you would like more information about our support plans, please visit the following link: http://website-dev.ait.tools/support/premium-support/

This allows the workstation to send the user/password authentication using PAP (Password Authentication Protocol). If this is not installed, the user will constantly receive the password prompt, but never granted access.

Q:  What is SMT 6.0?

A:   SMT 6.0 (Server Management Tool version 6.0) is AIT’s new control panel for fully managed web hosting accounts.  SMT 6.0 features many new features, including 1 Click Installs for the latest Applications like WordPress, Joomla and OpenCart, improved Account Management, including a Virtual Host control panels with features that you can select, a Large Open Source Application Library, Over 20 Applications, with more to come, 1 Click Database Creation and simple to use Database Management, and New Webmail UI and Updated Features and improved Email Management.

Q:  How do I get SMT 6.0?

A:  AIT will be deploying SMT 6.0 to all Fully Managed Linux customers running the CentOS image over the next 30 to 45 days.  The deployment is scheduled to only take about 10 minutes per account, and will not impact your hosting or email service.  If you would like SMT 6.0 now, rather than waiting on a deployment, you can request it through the trouble ticket system.

In the meantime, you can demo SMT 6.0 through the SMT 6.0 Demo system by loggin into the interface below.

URL:  http://cpanel.hostwithwebsite-dev.ait.tools/

username: smt6demoadmin

password: SMT6demo2012

Q:  How do I access SMT 6.0?

A:  There are 3 ways to access SMT 6.0.  We’ve done this so that customers that use different features have a number of ways to get into their SMT interface.

1. You can login to the Single Sign On System at https://sso.website-dev.ait.tools, then select your Web Hosting account, then select “Manage Server SMT 6.0”.
2. You can login to the Online Customer Care Center at https://website-dev.ait.tools or https://order.aitcom.net with your customer number and password, then select “Manage Server SMT 6.0”.
3. You can proceed to http://cpanel.yourdomain.com where ‘yourdomain.com’ is your domain name.  Upon resolution of the site, you will create an account, and login with that account.

Q:  Is there a User Manual?

A:  Yes, SMT 6 has a User Manual in our support site.

Q:  How do I provide feedback on SMT 6.0?

A:   AIT has launched a 60 day beta test for SMT 6.0 and the beta team is still receiving feedback.  Some of this feedback will be included in the update to SMT 6.0, which will be launched in Q4 of 2012 or Q1 of 2013.  If you have feedback from your use of SMT 6.0, you can email smt6beta@website-dev.ait.tools and the entire team will receive your feedback.  Please note that this is not a support address, but merely a beta test team that can review features, or modifications to SMT 6.0 for future release.  As such, this team is not available 24×7.  Alternatively, you can submit any error messages to our 24×7 support team through the Trouble Ticket System.

Q:  Are there any videos about the SMT 6.0?

A:  Yes, videos for the SMT 6.0 features and a “Getting Started” video are below.

Modifying your hosts file will allow you to override the DNS for a domain on that particular machine. To give you an example, if you are moving your hosting from another provider to AIT, and have uploaded your data and you want to test the site before making the name server changes, you can modify your Windows hosts file to point the site to your new IP at AIT. This type of modification can be used to test your sites prior to going live, verify SSL installations, verify a site works prior to DNS changes, or for other DNS related reasons. This causes your local machine only to look directly at the IP specified.

What does the hosts file look like?

Your hosts file will need to have two entries added that will contain the IP address you want the site to resolve to and the domain name itself. Adding the below two lines for example will point www.domain.com and domain.com to the website-dev.ait.tools website:

216.117.100.100 www.domain.com
216.117.100.100 domain.com

Below is how to locate and edit the hosts file on Windows Vista and Windows 7. Once the proper domain information is added you will save the file and your system will begin resolving to the specified IP. Once testing is finished these entries should be removed.

How do I edit the hosts file?

Editing the hosts file is easy. Follow the steps below. NOTE: In Windows Vista and Windows 7, Notepad must be run as an Administrator. If you attempt to open the file without being an administrator, the file can not be updated.

1. Click Start then All Programs then Accessories.
2. Right click Notepad and select Run as administrator.
3. Click Continue on the “Windows needs your permission” UAC window.
4. When Notepad opens Click File -> Open.
5. In the filename field type:
   • C:\Windows\System32\Drivers\etc\hosts
6. Click Open.
7. Make the necessary changes to the hosts file.
8. Click File then click save to save your changes.
9. When you are done testing the sites, remember to undo your manual entry to your hosts file.