1. Access your SMT-6 interface at http://cpanel.YOURDOMAIN or via the “My Account” interface.
2. Click on, “Server Management.”
3. Click, “SSH.”
4. Click, “Install SSH.”
5. Follow the on-screen instructions.

SMT 5 SSH Installation Instructions

Please note that AIT only supports the SSH2 protocol on our Linux Fully Managed Plans, both shared and dedicated. On Linux Self Managed customers, SSH2 protocol is enabled by default.

Here are the steps you will need to take so we can complete the installation proccess.

1. Download putty keygen by clicking the following link: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
2. Run the application, press “Generate” and move yout mouse over the blank grey area until the key is complete.
3. Type in a passphrase for the key set, please use your domain without the . for example: domaincom, aitcom, googlecom, ect.
4. Save the private key as privatekey.ppk and the public key as authorized_keys to your local machine.
5. FTP to your server and upload both of these files to your root or / directory.
6. Let us know and we will complete the proccess and test your SSH access.

1. Double-click puttygen.exe, select SSH2 RSA key type, key strength is 1024 by default. Click ‘Generate’.    
2. Next, move your mouse around the blank area to create “randomness” in the key generation.    
3. When done, puttygen displays key information, including the public key string to be put in the .pub file on the target, a fingerprint, and a comment. You MUST also enter a passphrase, this is the password that may be a phrase (hence the name �passphrase�).    
4. Click Save private key then, save public key to write these files somewhere on the local machine. In the configuration for PuTTY, you must now associate the private key for your session with the private key you generated and saved above.    
5. For the server, you will need to FTP the public key for your session to /.ssh2/.pub

20,21 – FTP

22 – SSH (SSH2)

25 – SMTP

43 – Whois

53 – DNS

80 – HTTP

110 – POP

443 – Default SSL

AIT’s automated system, which includes our patent-pending technology, reviews the resources that your shared hosting account uses. This includes overall data transfer, bandwidth, traffic by protocol and server resources including RAM, CPU and disk space usage. In this automated system, it informs our Customer Service and Sales departments of usage by customers on shared servers that may be using more resources than should be allowed. According to AIT’s Acceptable Use Policy or AUP, AIT can monitor and disable accounts at it’s discretion if there are threats to the overall system stability. We’ve found these thresholds to be very valuable in obtaining maximum uptime for our customer’s accounts.

In an effort to keep the maximum uptime for our servers, and all the businesses that host with AIT, AIT offers recommendations on when to upgrade your account based upon usage. If you’re received an email recently from our Customer Service or Sales Department regarding the excess usage of those shared resources, please review your site, it’s content and the resources it is using. Sometimes, these issues can be corrected very simply with code changes. Other times, these sites may be so successful that only an upgrade to a managed or self managed dedicated server is the only resolution. AIT does take these notices seriously as our automated system will deactivate customer accounts that are using more resources than our thresholds allow.

If you have specific questions regarding where the usage is coming from, please consult your webmaster, or systems administrator first. If you have further questions, please contact AIT’s Sales or Customer Service Departments.

To restore your backups, follow these instructions.

1. Access the Online Customer Care Center at https://order.aitcom.net/ and login to your account.
2. When you login to this area, click the “Add Service to this account” option on the left, then select “Pull Data from Backup Archive” from the “Additional Services” area.
3. This will ask you a series of questions, and we will charge $100 minimum for data restoration.

Where “username” is your username.

Generating public/private rsa key pair.

Enter file in which to save the key (/location/to/.ssh/id_rsa):  /home/location/to/.ssh/authorized_keys

Enter passphrase (empty for no passphrase):

Enter same passphrase again:

Your identification has been saved in /home/location/to/.ssh/authorized_keys.

Your public key has been saved in /home/location/to/.ssh/authorized_keys.pub.

Then upload the public key to ./ssh2/authorized_keys on your server. If you want us to test the private key, include that as well.

After the file is loaded onto the machine open a support ticket and let us know the file names for the public and private keys. We will take care of the rest.

Your PTS ticket has now been submitted and you will receive updates regarding this issue every 30 minutes.

If you would like more information about our support plans, please visit the following link: http://website-dev.ait.tools/support/premium-support/

Generating public/private rsa key pair.

Enter file in which to save the key (/location/to/.ssh/id_rsa):/home/location/to/.ssh/authorized_keys

Enter passphrase (empty for no passphrase):

Enter same passphrase again:

Your identification has been saved in /home/location/to/.ssh/authorized_keys.

Your public key has been saved in /home/location/to/.ssh/authorized_keys.pub.

Then upload the public key to ./ssh2/authorized_keys on your server. If you want us to test the private key, include that as well.

After the file is loaded onto the machine open a support ticket and let us know the file names for the public and private keys. We will take care of the rest.