• Primary nameserver:
  • Name: ns0.aitcom.net
  • IP: 216.117.191.20
• Secondary nameserver:
  • Name: ns1.aitcom.net
  • IP: 216.117.186.139
• Optional nameserver:
  • Name: ns2.aitcom.net
  • IP: 216.117.191.22

Please remember that you need to specify your nameservers in this order:

• ns0.aitcom.net
• ns1.aitcom.net
• ns2.aitcom.net

This is important as AIT DNS operates optimally when ns0.aitcom.net is the main name server.

Also, if you use vDNS or Virtual DNS, please review this article.

*Note, this is for Windows only*

1. Open a command prompt (click on “Start”, “run”, then type “command” or “cmd”)
2. In the new window, type the following “ipconfig /flushdns”.
3. If done correctly, you receive the following message: “Successfully flushed the DNS resolver cache.”

TOP LEVEL DOMAIN ONLY:

Domain: domainname1.com

Username nt\webadmin@domainname

Password: *******

NOTE: Review the username field. See that we are not using the full domain for the username, but only the first 20 characters, beginning at the “w” of webadmin. The system only accepts the first 20, and will not allow you in with anything else.

NOTE: If you are attempting to login as a general user, the username is nt\user without the domain identifier behind the user.

Example

Domain: domainname

username: nt\user

password: *******

VIRTUAL HOST DOMAINS ONLY:

Domain: domainname

Username: nt\webadmin@domainname

Password: *******

NOTE: If you are attempting to login as a general user, the username is nt\user without the domain identifier behind the user.

Example

Domain: domainname

username: nt\user

password: *******

NOTE: Select the STARTUP tab on the WS_FTP, and set the INITIAL STARTUP FOLDER to the domain name (i.e., domainname2.com). If you are using another type of FTP Program, attempt to pass the domain name in a format such as this in the area which you input the site or location to publish:

domainname/domainname

If you run into any problems with passwords not working, simply reset the password and it will allow you in. You can even reset it to the SAME password.

Remember, without the nt\, you will not be able to login to your account, no matter what type of login it is. For virtual hosts you need to put the domain name of the virtual host in the startup folder so you can access in.

Where do I upload?

• Now that you’ve gotten your login information and your server is fully provisioned, where do you upload your files?
• When in your FTP client such as WS_FTP, FlashFXP, CuteFTP, etc, or in Dreamweaver and FrontPage, make sure you are uploading your files into the following location: /www
• You must upload your files into the above directory in order for them to be accessible by anyone going to your website. If you place your files in other locations, you will not be able to see them or possible call them in the browser.
• Also if you’re using CGI scripts, these will need to be placed in the following location: /www/cgi-bin/This is because the server will look for CGI/Perl scripts in the aforementioned location.
• If you have any Database files you would place those files in the following location: /www/db/Again this is because the server is pre-configured to look in the aforementioned location for database files.

The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your Web browser which stores it for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The server can use this information to present you with custom Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.

AIT uses cookies in a few different ways. MCart and MCart 2005 both use cookies for users when they visit the cart and order items. If customers go to a shop and selects items, but don’t check out, the information is still recorded so that if that customer returns, the inventory that they have selected is still in their shopping cart.

To ensure you have your cookies “turned on” in your browser, do the following:

Internet Explorer

• Open the Tools menu (if you’re using IE 5.0 or above), or the View menu (if you’re using IE 4.0 or below).
• Open Internet Options
• Go to the Security tab, and click Custom level. This will open another dialog box.
• Scroll down under Settings and select Enable Cookies to be stored on your computer and enabled per session.

Mozilla/Firefox

• Open the Tools Menu
• Open Options
• From here, click on the Privacy Button
• Click on the Plus sign next Cookies
• Make sure there is a checkbox for “Allow sites to set cookies”, if you want to specify exceptions there is an Exceptions button which can be clicked to bring up the configuration of Exceptions.
• Under the option for Keep Cookies, you have a drop down list for keeping cookies: until they expire, until I close Firefox, and ask every time.
• You can also view your cookies anytime by clicking on the View Cookies button.

Netscape Navigator (if you’re using any version below 7.0)

• In the Netscape browser, select Edit.
• Then, open click Preferences.
• Then, select the Advanced option.
• This will display the options for cookies to be accepted and enabled.

Netscape (if you’re using any version 7.0 or above)

• Open the Edit Menu
• Open Preferences
• From here, click on Privacy & Security
• Then click on Cookies, you can make sure either Enable All Cookies is selected or Enable cookies based on privacy settings, if you click this box, there is a View button which can be clicked to configure additional settings.

Ensure you have the most recent version Upgrading to the version 3.0 (as of the date of this article) will address many security vulnerabilities, including the protection of your wp-content/plugins directory, and your wp-admin folder.  These directories in 2.x versions had security issues and as such were prime targets for attacks.  Also be sure to upgrade all of your plug-ins, where applicable.  Regardless of how many WordPress sites you may be running, or how hard it may be to upgrade 10’s or 100’s of them, it’s better than having all of their content deleted and thus having to do reinstallations anyway.

Lock down your registrations Hackers can easily crack your login password and credential using brute force attack.  Brute force attacks are nothing more than continual attacks with usernames and passwords until eventually, the attack is successful.  These can also be known as ‘dictionary attacks.  To prevent that from happening, you can install the login lockdown plugin. This plugin records the IP address and timestamp of every failed WordPress login attempt. Once a certain number of failed attempts are detected, it will disable the login function for all requests from that range.

Use a strong password With the implementation of WordPress 3.0, there are new tools that tell you whether or not your passwords are strong or weak.  Make sure you use a strong password that is difficult for others to guess. For more information on how to create a strong password, but one that is easy to remember, click here.

Remove WordPress version info A large number of WordPress theme include the WordPress version info in the meta tag. Hackers can easily get hold of this information and plan specific attack targeting the security vulnerability for that version.  To remove the WordPress version info, log in to your WordPress dashboard. Go to Design->Theme Editor. On the right, click on the Header file. On the left where you see a lot of codes, look for a line that looks like

Delete it and hit “Update File.”

Continually perform security scans You can install the WP-Security Scan plugin, which will provide many different security checks and features for WordPress installations.  It can detect, and correct most security vulnerabilities that have been found before an attack can begin.

Change your login name The default username is ‘admin’. You can make it more difficult for the hacker to crack your login credential by changing the login name.  In your WordPress dashboard, go to Users and set up a new user account. Give this new user administrator role. Log out and log in again with the new user account.  Go to Users again. This time, check the box beside admin and press Delete. When it asks for deletion confirmation, select the “Attribute all posts and links to:” and select your new username from the dropdown bar. This will transfer all the posts to your new user account. Press Confirm Deletion.

Backup your wordpress database No matter how secure your site is, you still want to prepare for the worst. Install the wp-database-backup plugin and schedule it to backup your database daily.

To restore your backups, follow these instructions.

1. Access the Online Customer Care Center at https://order.aitcom.net/ and login to your account.
2. When you login to this area, click the “Add Service to this account” option on the left, then select “Pull Data from Backup Archive” from the “Additional Services” area.
3. This will ask you a series of questions, and we will charge $100 minimum for data restoration.

Your PTS ticket has now been submitted and you will receive updates regarding this issue every 30 minutes.

If you would like more information about our support plans, please visit the following link: http://website-dev.ait.tools/support/premium-support/

Examples :

• /etc/mail/virtusertable:

sales@johndoe.com -> Sales@johndoe.com

Sendmail is not case-sensitive so it sees these as the same alias

• /etc/mail/virtusertable:

sales@johndoe.com -> sales

when sales is an actual e-mail address in /etc/passwd

AIT’s Linux environment views the alias files after checking the passwd file so each time a request is sent to a user in the passwd file another request is then sent to the alias file (virtusertable) and thus the loop begins.

1. Log into your Server Management Tool at https://order.aitcom.net/
2. Select Web Services on the left hand side.
3. Select Add Virtual Host.
4. Type in the virtual host domain name of interest.
5. You can leave the Home Directory field set to the default entry or you can change the folder name. This will be the folder that is created for the virtual host.
6. Once done hit submit.

WINDOWS:

1. Log into your Server Management Tool at https://order.aitcom.net/
2. Login as Reseller (reseller@domainname.com)
3. Proceed to Web Services > Add
4. Select Add Virtual Host
5. Enter the domain name of the Virtual Host in the Site Name field
6. Enter the email address you want the login information sent to in the Reseller Email Address field
7. Select Enable Default Document and declare any additional default document types you want in the required field.

Congratulations! You have just setup a virtual host. You will need to wait roughly 1 hour for DNS to be updated and for the login information to be sent to you. If you have not already registered the Virtual Hosts Domain Name, you can do so by going to //www.aitdomains.com.