What are the different levels of access on my Fully Manged Windows hosting account?

Jul 10, 2023 | Virtual Host Management (Linux Or Windows)

In order to allow the ISP’s to administer Internet Information Services, or IIS, efficiently it is a requirement that IIS administration be divided into three levels of control: Resellers Web Administrators General Users Resellers. The second level in the...

How do I add a domain mirror in SMT 6 web hosting control panel?

Jul 10, 2023 | Linux-fully-managed-dedicated-server-plans

This FAQ is specifically built for adding a domain mirror or a domain that has the same content of an existing website. Login to the SMT-6 interface. Click on the, “Action” button for the top level domain in question.  The WMT interface will open in a...

How do I increase the FTP quota for my virtual hosts on my Windows Fully Managed Account?

Jul 10, 2023 | Virtual Host Management (Linux Or Windows)

To change the FTP Quota, please follow the following steps: Log into your SMT as the Reseller account. Click on ‘Web Services’ Click on ‘Manage’ Click on ‘Manage Account Quota’ Select the domain name and click ‘Edit...

Why does Webalizer return a “Cannot get necessary info” error when checking the statistics on my Fully Managed Linux hosting account?

Jul 10, 2023 | Virtual Host Management (Linux Or Windows)

This error will occasionally occur for the following reasons: The log files are not enabled for either the top level domain or for the virtual hosts. You need to login to FTP, and modify the httpd.conf file and turn the logs on for the domain in question.Here is an...

How do I get my VH webalizer to show their logs and not mine?

Jul 10, 2023 | Virtual Host Management (Linux Or Windows)

After the install of a weblizer on a virtual host, a page will reside in the /www/htdocs/VIRTUALHOSTDIRECTORY/webalizer/ directory named index.html.  This file has a link to run stats and view stats. Also on this page are links to view the raw access log and...