Yes, ensuring that your data is available 24/7 is AIT's top priority. In the event of a crisis, AIT can restore your data from our "Always On" disk-to-disk backup solution. AIT's backup software offers comprehensive backup, restore, and recovery...
Where are my MySQL databases stored at on my Linux Fully Managed Hosting account?
**NOTE: If your MySQL database is on 216.117.152.174 or 216.117.144.36, then you will not see your MySQL data directory. You will need to utilize phpMyAdmin to manage and manipulate your MySQL data. If your MySQL database is local to your web hosting...
Where do I go to submit PTS tickets?
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
How do I view the current PHP environment settings for my Fully Managed Linux Server?
Last updated on February 16, 2015 To view the PHP settings, create a file with the following command: <? phpinfo(); ?> This file must be saved with a .php extension, an example file name would be info.php. Once uploaded to your server access the file...
Can I install PHP Nuke, WordPress, Joomla, or Drupal on my Fully Managed Linux web hosting account?
PHP Nuke is a web portal software that runs in PHP off of a MySQL backend. This software along with software like WordPress, Joomla or Drupal are popular for those building news sites, blogs, and content management sites, that require dynamic content from day to...
What is SMT 6.0 for Linux and how do I get it?
The questions below are meant for Linux fully managed web hosting (both shared and dedicated) customers. These FAQ's should address immediate questions you may have about SMT 6.0, however do not hesistate to call, chat, or submit support tickets with...
Do AIT’s Fully Managed hosting plans support the Zend engine for PHP?
Tiff - Confirm this with Byron/Ghana. Yes, on AIT's Fully Managed Linux hosting platforms, the Zend engine for PHP is enabled. AIT currently supports Zend Optimizer version 2.5.10a.
Do AIT’s Fully Managed hosting plans support the Zend engine for PHP?
Tiff - Confirm this with Byron/Ghana. Yes, on AIT's Fully Managed Linux hosting platforms, the Zend engine for PHP is enabled. AIT currently supports Zend Optimizer version 2.5.10a.
How do I set a default time zone in PHP?
There are times where you may receive errors in PHP about not having a default time zone. That is because you may not have a default time zone set in your PHP code, or in your php.ini. To fix this globally in your php.ini file, follow the steps below. Open your...
How can I change the PHP Version in my SMT 6?
Changing the PHP version in your SMT 6 is easy, and safe. We have created a system where you can change your PHP version from one to another using a simple setting in your SMT 6. To change the version, or check on the existing version, do the following. 1. Login to...

