Yes, ensuring that your data is available 24/7 is AIT’s top priority. In the event of a crisis, AIT can restore your data from our “Always On” disk-to-disk backup solution. AIT’s backup software offers comprehensive backup, restore, and recovery capabilities for data residing on one or more servers. Know that AIT does have backups of your critical data, however there can be service fees for restoration of data that you have deleted. AIT must be alerted as soon as possible with regards to data recovery, as our data backup policy only requires a full backup be kept for 7 days.
To restore your backups, follow these instructions.
- Access the Online Customer Care Center at https://order.aitcom.net/ and login to your account.
- When you login to this area, click the “Add Service to this account” option on the left, then select “Pull Data from Backup Archive” from the “Additional Services” area.
- This will ask you a series of questions, and we will charge $100 minimum for data restoration.