How do I configure a default mail drop?

By definition, the default mail drop is an email account that is used as a “catch all” for email on your fully managed hosting account. For example, if the email address xyz@test.com does not exist, and someone sends email to it, the default mail drop will receive the email.

To designate a site-wide default mail drop option is available on the Linux and Windows accounts through the SMT / cpanel.

Linux Fully Managed Accounts

1. Login to the SMT 5.0
2. Click ‘Mail Services’ on the left hand side.
3. Click on ‘Manage Email Forwarding’.
4. Click ‘Configure Default Mail Drop’.
5. Displayed will be a form that asks for the domain name that the default mail drop is specified, and the email where all default email should be redirected. This can be a POP account on the server, or an email address off of the server.
6. Click ‘Add Default Mail Drop’.

Windows Fully Managed Accounts

1. Login to the IMail Administrator, typically located at //mail.yourdomain.com:8383 as the ‘webadmin@yourdomain.com’ user.
2. Create a Standard Alias named “nobody” on your domain.
3. Point it to the e-mail address where you want any mail which is addressed to nonexistent users to be delivered.

Please note that these accounts should be cleared out routinely to minimize the amount of unnecessary space used.