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How do I correct Live Stats on a Windows Fully Managed Account when current stats do not generate? | Advanced Internet Technologies

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How do I correct Live Stats on a Windows Fully Managed Account when current stats do not generate?

Sep 13, 2023 | Windows Fully Managed

If your current stats are not shown in Live Stats, you may correct the issue by doing the following.

  1. Log into your stat server and verify that it is set up for log scans=0 (every 2 minutes).
  2. Uninstall and then reinstall stat server, remember to set log scan for every 2 minutes.
  3. FTP to your server and check logs files for spaces. Don’t worry about the space at the end of your log file. Search for spaces 5 or more in the middle of your logs.