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How do I find out when my domain name is going to expire?
You can perform a Whois search for your domain registration information from this website http://geektools.com/whois.php. Input a domain name to search. Find the domain name and extension from the list and select it. Type in the security codes displayed on the...
What is Propagation?
Propagation is the time it takes for your domain name to be recognized globally by DNS servers. It typically takes 36 hours to accomplish this process in full. Registration of a new domain name, changes to the domain name servers require an update to the...
What are the AIT nameservers?
AIT uses three different name servers for hosting plans. They are as follows: Primary nameserver: Name: ns0.aitcom.net IP: 216.117.191.20 Secondary nameserver: Name: ns1.aitcom.net IP: 216.117.186.139 Optional nameserver: Name: ns2.aitcom.net IP: 216.117.191.22 Please...
How do I flush my local DNS settings?
To save time when browsing the internet, your home computer will store DNS information locally. At times though, this may cause problems when trying to view a website after they have changed hosting providers because your computer is still looking for the old DNS...
Does AIT support MX record changes?
Yes, AIT supports MX or Mail Exchange records in DNS for our fully managed customers. MX Record Overview https://www.youtube.com/embed/GiPJhYNE1Yo If you are using AITDomains "Manage DNS" system: Login to the Domain Management Tool here:https://dmt.aitdomains.com/...
What is the difference between “modify nameservers” and “manage nameservers” in my DMT interface?
If you login to your "My Account" interface, then go to "Domains Management" from the top, you will see two options that sometimes confuse people, "manage nameservers" and "modify nameservers." The "manage nameservers" are only used if you wish to mask your...
Does AIT support adding or changing A records in DNS?
Yes, AIT supports A records (address records), which are an entry in your DNS table (zone file) that maps each domain name (e.g. you.com) or subdomain (e.g. abc.you.com) to an IP Address. In other words, the A record specifies the IP address to which the user would be...
What is Phishing? How do I protect myself from it?
What is Phishing? Phishing is the act of sending an e-mail to a user while falsely claiming to be an established, legitimate enterprise in an attempt to scam the user into surrendering private information, which will be used for identity theft. The e-mail directs the...
How do I submit a support ticket for my AIT hosting plan or reopen a closed ticket?
Submitting A Support Ticket Proceed to http://website-dev.ait.tools/ and click "My Account" in the top left. At the login screen presented, enter your customer number and billing password that you set up when first creating the account in the returning...
What is Domain Parking and how can I set this up?
Domain parking refers to pointing your domain name to a parked nameserver; parked namesevers are real registered nameservers that do not point to a particular server. They are used to hold domain names that do not currently have a website. In the interim,...