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How do I create passwords that are easy to remember, but hard to crack?
Remembering passwords can be difficult, however AIT has provided some instructions below that will ensure you can have passwords on your account that are easy to remember, yet hard for hackers to crack. AIT recommends that you to use a password that contains numeric...
What are the standard port numbers on Fully Managed Web Hosting accounts?
Here is a list of all the different ports for different protocols. 20,21 - FTP 22 - SSH (SSH2) 25 - SMTP 43 - Whois 53 - DNS 80 - HTTP 110 - POP 443 - Default SSL
What is a POP lock?
A POP lock is a mailbox lock that occurs due to one of the following reasons: Mail is corrupted Mailbox is substantially large Mailbox has received a large attachment Interrupted download Downloading mail from more then one location...
How do I know I am using too many shared resources?
If you are reviewing this Customer Service Library entry, your account may have been deactivated or in the process of being reviewed for deactivation. AIT's automated system, which includes our patent-pending technology, reviews the resources that your shared hosting...
Why do I receive email bounce backs from people I never even sent mail to?
In most cases this issue is caused by E-mail spoofing. E-mail spoofing is a term used to describe fraudulent email activity in which the sender address and other parts of the email header are altered to appear as though the email originated from a...
Does AIT support PTR records?
Yes we support Pointer Records, also known as Reverse Domain Name System Name resolution. This is the opposite of the standard DNS query. Most of the time, the DNS is queried with a domain name to return the host's IP address....
Where do I go to submit PTS tickets?
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
Why does my default mail file get so big?
All mail that is not addressed to a existing POP account will end up in the default mail drop. This account is normally the first 8 characters of your domain name. The methodology of accessing this user account is explained in the original e-mail welcome letter for...
Can I setup my mirrored domains names to receive email on my Fully Managed Linux account?
Yes you can setup email account on the mirrored domain name. Any domain that we set up on the Linux Fully Managed accounts can use the email on the server. You will find the domain name in the drop down menus for the Email Services options.
How do I create a POP mailbox in my SMT 5.0 for my Fully Managed Account?
Linux Fully Managed Accounts Go to the "Mail Services" section, then click on the "Add" link. Click the "Add Email Accounts" link. Enter the new user in the "Username" box. The username is set to 3-8 characters by default. Enter a description in the "Real Name" box to...