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PCI Compliance, or PCI DSS (Payment Card Industry Data Security Standard) are security procedures from the PCI Security Standards Council for merchants that accept credit cards online. This includes guidelines for user authentication, firewalls, antivirus, encryption,...

Propagation is the time it takes for your domain name to be recognized globally by DNS servers. It typically takes 36 hours to accomplish this process in full.  Registration of a new domain name, changes to the domain name servers require an update to the...

AIT does not support passive FTP. We have strengthened out IPSEC, IP Security, on our entire network in order to provide better security for all for you as the customer. How do I turn off passive FTP?If your are trying to gain FTP access to your site through an...

For Linux Fully Managed Plans: Start up WS_FTP Professional, you should be prompted with the Connection Wizard. Enter in the Site Name, then click on Next For Connection Type, select FTP, then click on Next. For Server Address, enter in the domain name or the IP...

When attempting to FTP into a Windows account, there are two different procedures. They are the procedure to FTP into a Windows Top Level Domain account, and also one to FTP into a Windows Virtual Host account. Both procedures are listed below. TOP LEVEL DOMAIN ONLY:...

Below are the instructions on how to use WS_FTP Lite for a Linux Fully Managed hosting account.  You can use other FTP applications, such as Filezilla or CuteFTP.  The instructions are very similar. You will need your initial e-mail from AIT entitled "NEW...

Remembering passwords can be difficult, however AIT has provided some instructions below that will ensure you can have passwords on your account that are easy to remember, yet hard for hackers to crack.AIT recommends that you to use a password that contains numeric...

Here is a list of all the different ports for different protocols. 20,21 - FTP 22 - SSH (SSH2) 25 - SMTP 43 - Whois 53 - DNS 80 - HTTP 110 - POP 443 - Default SSL

FTP(File Transfer Protocol) is used for transferring files (HTML pages, graphics, etc.) to/from your server. We suggest using programs specifically designed for FTP'ing (transferring) your files. Listed below are some suggestions for FTP programs to use. Please note...

If you are reviewing this Customer Service Library entry, your account may have been deactivated or in the process of being reviewed for deactivation. AIT's automated system, which includes our patent-pending technology, reviews the resources that your shared hosting...