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How do I create a POP mailbox in my SMT 5.0 for my Fully Managed Account?
Linux Fully Managed Accounts Go to the "Mail Services" section, then click on the "Add" link. Click the "Add Email Accounts" link. Enter the new user in the "Username" box. The username is set to 3-8 characters by default. Enter a description in the "Real Name" box to...
How do I setup an email address to go to more than one person?
You can accomplish this through the SMT/cpanel by using a mail list. A mail list allows you to send email to one address, (i.e. staff@yourdomain.com), and have that email go out to multiple...
How do I add FTP accounts through the SMT 5.0 for my Linux/Windows account?
Linux Fully Managed Accounts Login to your SMT. Go to the "Add" link under the "FTP Services" section. Click the "Create FTP Accounts" link. Enter the new user under "Username". Select the domain name from the drop down box. Enter a "Real Name" for this account to...
How do I remove an email alias / email forward?
Linux Fully Managed Accounts Log into your SMT 5.0 interface. On the left navigation menu, click Mail Services --> Manage. Click Manage Email Forwarding. Click View Aliases. Select the proper domain in question and click View Aliases. When the...
How do I set up autoresponders?
An autoresponder is an automated email from the server which tells the original sender information that is predetermined. Sometimes this is referred to as a vacation message. Below are the steps to show you how to set these up on your account. Linux Fully...
How do I setup a mail drop and POP accounts as well for my Virtual Hosts?
If you must have a default mail drop for your virtual hosts, they must be listed at the lowest portion of the /etc/mail/virtusertable file so all other aliases for the domain may work as the Server reads this file in order. This will not allow you to have any POP...
Why do I get 530, Access Denied when trying to login to FTP on my Windows Fully Managed account?
This error can occur for a number of reasons that our support staff will be able to help you with. One thing that you can check on your own is that your password meets the minimum security requirements. If you have not updated your password recently, we now require...
Why has my ftp access been disabled?
If you are reviewing this Customer Service Library entry, your FTP access, web server logging, and SMTP services may have been limited. Why is AIT going to deactivate your FTP, SMTP and web server logging? The answer is simple. AIT has seen many customers, especially...
How do I install Webmail v2.0 using the SMT 5.0 for linux?
As of August of 2005, AIT has released a 2.0 version of our popular webmail. This can be installed through the SMT 5.0 for Linux. This application allows more flexibility for customizations and has more features than version 1.0. To install this...
How do I clear my logs on my Fully Managed Linux server?
How do I clear my logs on my Fully Managed Linux server? Your web server is set up to log all transactions to its files. These log files contain useful information about who is accessing your site and what information they are looking at. On a heavily accessed...