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How do I transfer my domain from another hosting company to AIT?
This FAQ Entry exists because the word "transfer" is commonly used when referring to transferring the hosting of a domain from one web hosting provider to another. For example, some customers start hosting their sites with other web hosting companies, and then...
What is webaudit.log?
This file is auto generated by specific, proprietary anti-virus and anti-malware application that AIT created to monitor potential threats in our fully managed environment. The data contained in this file will be reviewed and monitored by our Security team...
How do I configure email on my iPhone if I have a Linux POP mail Fully Managed account?
The following screen shots and instructions will help you setup your email on AIT's server on your iPhone 4, 4s, 5, 5c and 5s. Note: The screenshots and information below are for iOS7 and iOS8 Step1: Navigate to your Settings on your iPhone and...
How do I enable SSH on my fully managed Linux web hosting account?
SMT 6 SSH Installation Instructions Access your SMT-6 interface at http://cpanel.YOURDOMAIN or via the "My Account" interface. Click on, "Server Management." Click, "SSH." Click, "Install SSH." Follow the on-screen instructions. SMT 5 SSH Installation Instructions...
How do I generate an SSH2 key using PuttyGen (for PuTTY)?
To create an SSH2 key using PuTTYGen, do the following: Double-click puttygen.exe, select SSH2 RSA key type, key strength is 1024 by default. Click 'Generate'. Next, move your mouse around the blank area to create "randomness" in the key...
What are the standard port numbers on Fully Managed Web Hosting accounts?
Here is a list of all the different ports for different protocols. 20,21 - FTP 22 - SSH (SSH2) 25 - SMTP 43 - Whois 53 - DNS 80 - HTTP 110 - POP 443 - Default SSL
How do I know I am using too many shared resources?
If you are reviewing this Customer Service Library entry, your account may have been deactivated or in the process of being reviewed for deactivation. AIT's automated system, which includes our patent-pending technology, reviews the resources that your shared hosting...
Does AIT provide a backup solution for Fully Managed accounts?
Yes, ensuring that your data is available 24/7 is AIT's top priority. In the event of a crisis, AIT can restore your data from our "Always On" disk-to-disk backup solution. AIT's backup software offers comprehensive backup, restore, and recovery...
How do I generate public and private keys for SSH with Mac OS X?
Open a Terminal, and type the following: $ ssh-keygen -t rsa -C "username" Where "username" is your username. Generating public/private rsa key pair. Enter file in which to save the key (/location/to/.ssh/id_rsa): /home/location/to/.ssh/authorized_keys Enter...
How do I configure email on my Blackberry?
You will use the following steps below to configure email on your Blackberry. Proceed to the settings section in your phone. Select Manage Internet Email Select Add Select Other Now enter your email account settings, the image below is what you should see. It will...