Blog
24 x 7 x 365 US Based Support
1-Click Installs of Popular Applications and Site-Builders
99.9% Uptime Guarantee
Why am I getting multiple copies of the same email in my Outlook?
This issue normally happens as a result of a problem with the email client (Outlook/Outlook Express) and not because of a problem with the server. In most of these cases, users setup their email with the option in Outlook to "leave a copy of mail on the server". When...
Does AIT support adding or changing A records in DNS?
Yes, AIT supports A records (address records), which are an entry in your DNS table (zone file) that maps each domain name (e.g. you.com) or subdomain (e.g. abc.you.com) to an IP Address. In other words, the A record specifies the IP address to which the user would be...
What is an SPF record and does AIT offer them?
An SPF, or Sender Policy Framework, is a DNS record used to validate inbound e-mails to a domain by verifying they originated from an authorized entity. This authenticates messages as a measure against spammers, who can claim their messages are from servers lacking...
I have telnet/ssh access but I am not able to scp files to my server. Why?
While scp (secure copy) is on the server, we do not give customers access to this feature. However, we do give SSH access
I have ssh access but I am not able to scp files to my server. Why?
While scp (secure copy) is on the server, we do not give customers access to this feature. However, we do give you access to SSH.
Where do I go to submit PTS tickets?
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
How do I generate public and private keys for SSH with Mac OS X?
$ ssh-keygen -t rsa -C "username" Generating public/private rsa key pair. Enter file in which to save the key (/location/to/.ssh/id_rsa):/home/location/to/.ssh/authorized_keys Enter passphrase (empty for no passphrase): Enter same passphrase again: Your identification...
How do I configure crons on my Fully Managed Linux server?
To add a cron on the server, please upload the cron script and submit a support request ticket at https://order.aitcom.net/ to have our Technicians activate the cron. Please make sure to include the following information: The path to the...
How do I install and configure ssh server and client under CentOS Linux operating systems?
You need to install and configure ssh using the following packages (which are installed by default until and unless you removed it or skipped it while installing CentOS) openssh-clients : The OpenSSH client applications openssh-server : The OpenSSH server daemon...
How do I set up a search engine friendly redirect using a .htaccess?
Setting up a .htaccess 301 redirect can be confusing and difficult, however listed below are steps you can take to set up these redirects with ease. What is the .htaccess file? The Apache .htaccess 301 redirect is a server side redirect which is...