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Where to obtain an FTP Client/Application?
If you are looking for an FTP Client/Application, we can recommend two different popular and easy to use applications. 1. Filezilla The first is called Filezilla and it is located here: https://filezilla-project.org. When you access the page just click on...
How do I modify my hosts file on a Linux Machine?
How can modifying your hosts file help you? Modifying your hosts file will allow you to override the DNS for a domain on that particular machine. To give you an example, if you are moving your hosting from another provider to AIT, and have uploaded your data and you...
How do I create an SSH user that is restricted to their home directory only?
This can be accomplished by enabling the rbash or restricted shell for the SSH user. Follow the steps below. Create the user on the server using the adduser command. Once the user is created, change the home directory in...
How do I set up a Secure Certificate for a Virtual Host?
Unfortunately, due to the nature of the shared hosting environment, it is not possible to have an SSL certificate installed for a virtual host. Each domain that needs one will need its own IP address on its own plan for the certificate to work correctly. Through...
My email is blocked by Comcast, what can I do?
Typically, when Comcast blocks an IP address from sending email into their network, they will not provide detailed information on why the block was put in place. The bounced error message from email sent from an AIT server to a Comcast email account reads as...
Why am I getting emails from my forms that say from No-Email-Given@nowhere.none?
This error comes from fmail.pl or eform.pl. The email address must be specified in the form. Some customers decide to make the form 'from' the person submitting the form, meaning the email address they put into the 'Email' field. Others, decide to make the email...
How do I configure Microsoft Outlook with my Hosted Exchange account?
To use your Hosted Exchange account with Outlook 2003, follow the instructions below: Open Outlook. Click Tools Select Email Accounts Select Add New Email Account ...
How can I change the amount of memory that PHP uses?
The amount of memory that PHP uses is controlled by the php.ini file. The php.ini file is located in /usr/local/lib directory. In this file, if you want to change the alloted memory for script execution, you need to find a line that looks like the following:...
How do I FTP into a Linux Fully Managed plan?
Below are the instructions on how to use WS_FTP Lite for a Linux Fully Managed hosting account. You can use other FTP applications, such as Filezilla or CuteFTP. The instructions are very similar. You will need your initial e-mail from AIT entitled "NEW...
What is email spoofing and how can I help prevent it?
What is email spoofing? Email spoofing refers to email that appears to have been originated from one source when it was actually sent from another source. Individuals, who are sending "junk" email or "SPAM", typically want the email to appear to be from an email...