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What are the steps to setting up a Virtual Host using SMT 5.0?
LINUX CUSTOMERS: Log into your cpanel/SMT. Select Web Services on the left hand side. Select Add Virtual Host. Type in the virtual host domain name of interest. You can leave the Home Directory field set to the default entry or you can change the folder name. This...
Why do I get ‘The shopkeeper has not provided a valid PGP key to encrypt your order.’ when trying to check out of MCart 4.0?
If you are getting this error, 'The shopkeeper has not provided a valid PGP key to encrypt your order', you have not installed a PGP key into MCart's admin section (typically found at yourdomain/mcart/admin/). Where do I get a PGP key? Here are...
Why do I get ‘The shopkeeper has not provided a valid PGP key to encrypt your order.’ when trying to check out of MCart 4.0?
If you are getting this error, 'The shopkeeper has not provided a valid PGP key to encrypt your order', you have not installed a PGP key into MCart's admin section (typically found at yourdomain/mcart/admin/). Where do I get a PGP key? Here are some links to download...
How do I redirect or refresh a URL to another web page?
There are many different ways to perform a redirect. The examples below will work on AIT solutions, both in the fully managed shared and fully managed dedicated environments. Linux Fully Managed Accounts If you want http://domain.com/test to actually display...
What is a robots.txt file?
A robots.txt file is an important file for websites, as this file is looked at by all major search engines. Search engines will look in your document root (typically for Linux, it is the /www/htdocs directory and for Windows accounts, it is...
Why does my FrontPage form give me an error when I submit it?
Typically, the FrontPage component that is used with forms is not synchronized with the FrontPage extensions and needs to be reset. AIT support normally follows the procedures below to address simple FrontPage form issues. Try these steps yourself to attempt to...
I added a FrontPage theme to my Top Level Domain. Now all of my virtual host(s) have the same theme. How can I prevent this?
Since subwebs are not allowed on linux servers FrontPage treats virtual hosts directories as part of the Top Level Domain. Hence any changes are trickled down to the virtual host(s). To prevent this you must setup your Top Level Domain as a virtual host and install...
Why is the update I made for my FrontPage form (ie. search form, contact form, etc.) or any other FrontPage component still not showing the change?
To apply the changes made to any FrontPage component, the "Recalculate Hyperlinks" button will need to be utilized. What is the Recalculate Hyperlinks button for? Recalculating your hyperlinks will update all of your hyperlinks and text indices. To Recalculate...
I have ssh access but I am not able to scp files to my server. Why?
While scp (secure copy) is on the server, we do not give customers access to this feature. However, we do give you access to SSH.
How do I stop MySQL from logging?
To stop MySQL logs, there are three things that need done. Edit the /usr/local/mysql/var/my.cnf file. Edit the /my.cnf file. Restart the MySQL server. Items 1 and 2 above are the same task as the file formats are the same for both. To edit the my.cnf or .my.cnf files,...

