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Who has access to modify a domain name or account?
The Contacts listed on the account (Organization Contact, Administrative Contact, Billing Contact and Technical Contact) are authorized to request for login information or modifications to an account/domain. Additionally, anyone with access to an account can modify...
How do I modify the DNS information for my domain name?
If you are an AIT domain registration customer and need to update the DNS information for your domain, do the following: Proceed to http://website-dev.ait.tools (or look above), and log into the "My Account" feature. Go to "Domains Management" (red tab), then click on...
Can I modify the DNS information for more than one domain name at a time?
Yes. Log into your account click on “Domain Management” then on “List Domains.” Indicate the domain names that you wish to modify by clicking the radio button beside the domain names (left side).
How do I register a name server?
Overview You can register a nameserver with AIT at no cost if the domain name that is used for that nameserver is registered with AIT's registrar. For example, if you have some-company.com registered with AIT, you can register nameservers such...
How do I modify a name server’s host name or IP address?
To modify a name server you have registered, please follow these instructions. Log into your account at http://website-dev.ait.tools in the "My account" section. Click on “Domain Management” then on “NameServer Mgmt.” Click on the name server in question...
How do I delete a name server?
To delete a name server you have registered, log into your account and click on “Domain Management” then on “NameServer Mgmt.” Click on the radio button beside the name server (left side) in question and then on “Delete Nameserver.”
What are Domain Status Codes and what do they mean?
OK: This is the nominal status value for a domain object at all times, whether or not the domain has pending operations or prohibitions. When the status is OK the domain can be transferred. Active: The domain can be modified and appears in a zone file. This is the...
What is an ISPTAG?
An ISPTAG is similar to a NIC handle for company members who are authorized to register UK domain names.
What is vDNS or Virtual DNS?
vDNS or Virtual DNS allows you to use your own domain name as a "Virtual Nameserver". Instead of using AIT's name servers (ns0.aitcom.net, ns1.aitcom.net, and ns2.aitcom.net) you would instead use ns0.yourdomain.com or ns1.yourdomain.com. You can set this up by...
How do I get a paper statement for my records?
Web Hosting: There are two ways you can handle this for your Web Hosting account. You can either print up your monthly statement each month from your Online Customer Care Center, or you can ask for paper statements to be mailed to you. Please understand there is...