This article specifically applies to the AIT fully managed shared and dedicated server accounts. The root and Bogus.root files located in the /var/spool/mail/ directory on your account are due to the fact that a default maildrop was configured in /etc/aliases file going to root or postmaster. You can check the contents of the /etc/aliases file via the SMT or via FTP.
Viewing Aliases through SMT
- Login to the SMT interface
- Follow this FAQ: How Do I Set-Up an Email Alias in SMT6?
- Be sure to change the postmaster alias to something you will check frequently.
Viewing Aliases through FTP
- FTP to your server.
- Proceed to the /etc/ directory.
- Open the aliases file. Find the entries like this:
- To receive these mails in the root or postmaster mailboxes, change the ‘root’ user to an email address that is valid that you check.
- Then add and remove an alias through the SMT interface. This will rehash the aliases file, and make it a binary file for sendmail to read again.
- You can then remove all of the Bogus.root and root files in the /var/spool/mail directory.