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What do the different transaction types mean in my invoices, statements, and transaction logs? | Advanced Internet Technologies

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What do the different transaction types mean in my invoices, statements, and transaction logs?

Jul 10, 2023 | Billing

For web hosting plans, there can be several different types of transactions that you may see on your account.  When logged into the Online Customer Care Center , you will see transaction types on the statements, invoices, and transaction logs. The following are the most commonly used types:

  • Balance Forward:The amount transferred from the previous billing system.
  • Previous Balance Credit:Credits transferred from the previous billing system.
  • Account Adjustment Credit: Used to correct when a customer was billed incorrectly. Will show as a CR in the last column.
  • ACH Payment: Processed by Cash Management – will take 24 HOURS to process from time of documentation.
  • CC Payment: A credit card payment.
  • Accelerated Contract : Used when closing or canceling a customer account and the customer is still under contract.
  • Disk Usage: the charge for the highest daily overage for the previous month.