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Where do I go to submit PTS tickets? | Advanced Internet Technologies

Support

1-877-209-5184

Sales

1-877-404-4149

Where do I go to submit PTS tickets?

Jul 10, 2023 | Email Marketer Pro

  1. Log in to your Online Customer Care Center at https://order.aitcom.net/.
  2. On the left Menu go to Ticket Support under the Customer Service menu.
  3. Click on Submit Ticket, which is located at the top-center of the screen.
  4. Fill out the relative account and contact information for the ticket. Select PTS from the drop-down menu under Categorize Problem.
  5. Describe your issue in as much detail as possible, including any error messages you may have received.
  6. Click Submit.

Your PTS ticket has now been submitted and you will receive updates regarding this issue every 30 minutes.

If you would like more information about our support plans, please visit the following link: http://website-dev.ait.tools/support/premium-support/