How do I block mail using the IMAIL system on my Windows Fully Managed Plan?

Sep 13, 2023 | Windows Fully Managed

To block mail using the IMAIL system, please do the following: Login to IMAIL for your domain. (//domain.com:8383/ or //mail.domain.com:8383). Click on the drop down menu on the top bar beside Help and Logout. Select the option “Domain Processing Rules”....

Why does my Imail server connection timeout and disconnect?

Sep 13, 2023 | Windows Fully Managed

When typing an e-mail through the Imail interface you may get a disconnection and/or timeout notice.  This is a built in aspect of IMAIL, meant to implement a level of security as well as controlling server resources (not maintaining an active connection).  Server...

Why do I get 530, Access Denied when trying to login to FTP on my Windows Fully Managed account?

Sep 13, 2023 | Windows Fully Managed

This error can occur for a number of reasons that our support staff will be able to help you with. One thing that you can check on your own is that your password meets the minimum security requirements. If you have not updated your password recently, we now require...

How do I set up a search engine friendly redirect using a .htaccess?

Sep 13, 2023 | SMT6

Setting up a .htaccess 301 redirect can be confusing and difficult, however listed below are steps you can take to set up these redirects with ease. What is the .htaccess file? The Apache .htaccess 301 redirect is a server side redirect which is a permanent redirect....

Why has my ftp access been disabled?

Sep 13, 2023 | Windows Fully Managed

If you are reviewing this Customer Service Library entry, your FTP access, web server logging, and SMTP services may have been limited. Why is AIT going to deactivate your FTP, SMTP and web server logging? The answer is simple. AIT has seen many customers, especially...