Why does my Password Protected Directory ask for my password twice before serving a file?

Sep 13, 2023 | Windows Fully Managed

This can sometimes happen in AIT’s Linux Fully Managed Accounts if the configurations are not setup properly. If the hostname under which you are accessing the server is different than the hostname specified in the ServerName <../mod/core.html>...

How do I correct Live Stats on a Windows Fully Managed Account when current stats do not generate?

Sep 13, 2023 | Windows Fully Managed

If your current stats are not shown in Live Stats, you may correct the issue by doing the following. Log into your stat server and verify that it is set up for log scans=0 (every 2 minutes). Uninstall and then reinstall stat server, remember to set log scan for every...

Does AIT support ASP.net application pages on my Fully Managed Windows server?

Sep 13, 2023 | Windows Fully Managed

Yes. You can use ASP.net application pages on our Fully Managed Windows platform; however, there are a few configuration modifications that needs to be made. The folder you have uploaded the .aspx page to needs to be set to an Application Folder. The folder you have...

How do I add a domain mirror in SMT 6 web hosting control panel?

Sep 13, 2023 | SMT6

This FAQ is specifically built for adding a domain mirror or a domain that has the same content of an existing website. Login to the SMT-6 interface. Click on the, “Action” button for the top level domain in question.  The WMT interface will open in a...

How do I disable a virtual host in the SMT 5.0?

Sep 13, 2023 | Windows Fully Managed

As a reseller of websites, there may come a time when you wish to limit access to one of your customer’s virtual host(s). The reasons for limiting the access maybe due to include non-payment from your customer, violation of your contract or agreement, etc…...