Where do I go to submit PTS tickets?

Jul 10, 2023 | Email Marketer Pro

Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...

Why was I charged two different prices for my hosting account?

Jul 10, 2023 | Email Marketer Pro

If you have just made a purchase of an AIT Hosting plan, you will notice that your Account will have a two charges on it: one for the cost of the server and one for a smaller amount. The first charge is a pre-authorization charge, which ensures the credit card is...

How many emails can Email Marketer Pro send per hour?

Jul 10, 2023 | Email Marketer Pro

” This depends greatly on the plan selected. Please note that the 2 offerings for Email Marketer Pro are not the only offerings available. We can customize hardware to meet the desired results in terms of emails per hour. We have conducted several sending tests...

What is AIT’s physical mailing address?

Jul 10, 2023 | Billing

AIT’s phyiscal address is as follows: Advanced Internet Technologies, Inc. 421 Maiden Lane Fayetteville, NC 28301 NOTE:  To pay by check, please remit your payment via US Mail or overnight mail to the following address: Advanced Internet Technologies...

How do I upgrade or downgrade my web hosting account?

Jul 10, 2023 | Billing

To upgrade or downgrade an account, you may contact AIT Customer Service via phone at 1-877-209-5184 so we can assist you. Alternately, You may also log into the Online Customer Care Center, and select “Upgrade/Downgrade account”. All...