Sep 14, 2023 | Windows Fully Managed
AIT uses three different name servers for hosting plans. They are as follows: Primary nameserver: Name: ns0.aitcom.net IP: 216.117.191.20 Secondary nameserver: Name: ns1.aitcom.net IP: 216.117.186.139 Optional nameserver: Name: ns2.aitcom.net IP: 216.117.191.22 Please...
Sep 14, 2023 | Windows Fully Managed
For Linux Fully Managed Plans: Start up WS_FTP Professional, you should be prompted with the Connection Wizard. Enter in the Site Name, then click on Next For Connection Type, select FTP, then click on Next. For Server Address, enter in the domain name or the IP...
Sep 14, 2023 | Windows Fully Managed
There are different procedures to obtain IP address for different types of accounts. Follow the instructions below based upon the type of account that you have. FULLY MANAGED ACCOUNTS If you have an account that has an SMT (such as a Business 1 or Reseller 1 type of...
Sep 14, 2023 | Windows Fully Managed
If you ever need to place a ticket, visit AIT.com and log into “My Account” (top of the page). For hosting issues: In the Left hand margin, click “Ticket Support” under the “Customer Service” heading. Choose, “Submit...
Sep 14, 2023 | Windows Fully Managed
This issue normally happens as a result of a problem with the email client (Outlook/Outlook Express) and not because of a problem with the server. In most of these cases, users setup their email with the option in Outlook to “leave a copy of mail on the...
