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By default we setup the TCP/IP settings on every Self Managed dedicated server to point to AIT's secondary name server ns1.aitcom.net at 216.117.186.139.
Remembering passwords can be difficult, however AIT has provided some instructions below that will ensure you can have passwords on your account that are easy to remember, yet hard for hackers to crack. AIT recommends that you to use a password that contains numeric...
What is Phishing? Phishing is the act of sending an e-mail to a user while falsely claiming to be an established, legitimate enterprise in an attempt to scam the user into surrendering private information, which will be used for identity theft. The e-mail directs the...
Submitting A Support Ticket Proceed to http://website-dev.ait.tools/ and click "My Account" in the top left. At the login screen presented, enter your customer number and billing password that you set up when first creating the account in the returning...
Yes. In short, AIT's systems are ready-made for IPv6. Our network is structured to work with IPv4 and IPv6 systems together. Most internet users will never even notice a change between IPv4 and IPv6. The more providers that support IPv6, then the more systems will...
Setting up a dsn-less connection is as simple as setting up a dsn through the cpanel or the SMT. However setting up a dsn-less connection allows you to place databases anywhere on your windows virtual server and map it accordinally. For older accounts (such as Power...
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
From time to time, your Self Managed Dedicated Server may need to be rebooted. If you are unable to reboot your server remotely, AIT's staff can reboot your server within 1 hour of receiving your reboot request. For faster service you can purchase...
Web (Apache/IIS), FTP, SMTP/POP3, SSH AIT will ensure the installed service or application on your Dedicated Server is running at the time of the default install or configuration. If the default install or configuration fails due to any change from the default install...
** NOTE: This article is specifically for Windows Dedicated Servers where the customer has Administrator privileges. To add an additional IP address to a Windows Server, you need to first log in as administrator using Remote Desktop. Once you have logged in, do the...
