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How can I view my folders while in OWA within Hosted Exchange?
You can only view folders that reside on the server. Anything that is in a "PST" file is only viewable from the machine where the .pst is located. To view the server side folders, click the button labeled Folders located on the left side of the screen.
How do I turn on my Out of Office assistant within Hosted Exchange?
From OWA, select Tools Click Out of Office Assistant. Select the "I'm currently out of the office" button and then type in your message. Click OK.
How do I login to my Hosted Exchange account using Outlook Web Access (OWA)?
With every Hosted Exchange account AIT offers, there is also the ability to access email through Outlook Web Access or OWA. This option is a web based interface that resembles the desktop version of Microsoft Outlook. To use OWA, do the following: Open a web browser,...
What information do I need to include on a notarized letter to AIT / AITDomains to make changes on my account or to take over an account?
AIT may require a notarized letter on company letterhead, signed by a corporate officer/representative to make changes to an account. For example, if your email address on file is no longer applicable and you don't have access to it in order to retrieve a new...
Where do I go to submit PTS tickets?
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
Where do I go to submit PTS tickets?
Log in to your Online Customer Care Center at https://order.aitcom.net/. On the left Menu go to Ticket Support under the Customer Service menu. Click on Submit Ticket, which is located at the top-center of the screen. Fill out the...
How do I change domain ownership / registration of a domain name to another person?
If you currently own a domain name that is registered with AIT and want to move it to another individual, you will need to complete a Change Domain Ownership document. The form must be submitted to AIT with all the necessary information. The form can be...
Why was I charged two different prices for my hosting account?
If you have just made a purchase of an AIT Hosting plan, you will notice that your Account will have a two charges on it: one for the cost of the server and one for a smaller amount. The first charge is a pre-authorization charge, which ensures the credit card is...
Does AIT accept Paypal for payment on web hosting, vps, or dedicated server accounts?
Yes, AIT does take payments for web hosting, VPS, or Dedicated Server accounts via Paypal when approved by AIT management. The options are not included on AIT order forms, however you can make payments via PayPal. The address to send funds to...