Blog
24 x 7 x 365 US Based Support
1-Click Installs of Popular Applications and Site-Builders
99.9% Uptime Guarantee
How do I setup an email address to go to more than one person?
You can accomplish this through the SMT/cpanel by using a mail list. A mail list allows you to send email to one address, (i.e. staff@yourdomain.com), and have that email go out to multiple...
How do I configure a default mail drop?
By definition, the default mail drop is an email account that is used as a "catch all" for email on your fully managed hosting account. For example, if the email address xyz@test.com does not exist, and someone sends email to it, the default mail drop...
How do I remove an email alias / email forward?
Linux Fully Managed Accounts Log into your SMT 5.0 interface. On the left navigation menu, click Mail Services --> Manage. Click Manage Email Forwarding. Click View Aliases. Select the proper domain in question and click View Aliases. When the...
How do I set up autoresponders?
An autoresponder is an automated email from the server which tells the original sender information that is predetermined. Sometimes this is referred to as a vacation message. Below are the steps to show you how to set these up on your account. Linux Fully...
How do I setup a mail drop and POP accounts as well for my Virtual Hosts?
If you must have a default mail drop for your virtual hosts, they must be listed at the lowest portion of the /etc/mail/virtusertable file so all other aliases for the domain may work as the Server reads this file in order. This will not allow you to have any POP...
How do I install Webmail v2.0 using the SMT 5.0 for linux?
As of August of 2005, AIT has released a 2.0 version of our popular webmail. This can be installed through the SMT 5.0 for Linux. This application allows more flexibility for customizations and has more features than version 1.0. To install this...
Why does my mail keep asking me for my password?
Linux Fully Managed Accounts All incoming email is stored initially in one file on the server for a given POP email address. In our server's case, the mail is stored in a file named the same as your username which is the first part of your email address in the...
What do I do if I receive a 550: Relaying Denied error?
The error message 550: Relaying Denied can be received from one of several ways. It can be received through either your ISP or through the mail server here at AIT. Here's how you can tell where this error message is coming from. Did you pop for...
How Do I Setup Email Accounts in SMT 6?
Access Mail Management from the WMT by clicking the Actions icon on the right, then Mail, then Mail Management. Here you will be able to manage all aspects of your email accounts. (To access the WMT: From within your AIT.com account, click the, "Hosting...
How do I change my SMTP port in my email client?
If you can't send email and you're using a commercial ISP (Comcast, ATT, Sprint, Verizon), they may be blocking SMTP port 25. This port is standard for sending email. But it's also standard for sending spam, so ISPs often block it. In order to send email...