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What is Phishing? Phishing is the act of sending an e-mail to a user while falsely claiming to be an established, legitimate enterprise in an attempt to scam the user into surrendering private information, which will be used for identity theft. The e-mail directs the...

Submitting A Support Ticket Proceed to http://website-dev.ait.tools/ and click "My Account" in the top left. At the login screen presented, enter your customer number and billing password that you set up when first creating the account in the returning...

Here is a list of all the different ports for different protocols. 20,21 - FTP 22 - SSH (SSH2) 25 - SMTP 43 - Whois 53 - DNS 80 - HTTP 110 - POP 443 - Default SSL

A POP lock is a mailbox lock that occurs due to one of the following reasons: Mail is corrupted Mailbox is substantially large Mailbox has received a large attachment Interrupted download Downloading mail from more then one location...

Yes, you can move your domain name from one operating system to another.  To move your account from one OS to another, login to the Online Customer Care Center at https://order.aitcom.net/.  There are options inside of the Online Customer Care Center to...

FTP(File Transfer Protocol) is used for transferring files (HTML pages, graphics, etc.) to/from your server. We suggest using programs specifically designed for FTP'ing (transferring) your files. Listed below are some suggestions for FTP programs to use. Please note...

Yes.  In short, AIT's systems are ready-made for IPv6.  Our network is structured to work with IPv4 and IPv6 systems together.  Most internet users will never even notice a change between IPv4 and IPv6.  The more providers that support IPv6, then the more systems will...

If you are reviewing this Customer Service Library entry, your account may have been deactivated or in the process of being reviewed for deactivation. AIT's automated system, which includes our patent-pending technology, reviews the resources that your shared hosting...

These are the steps for creating a secure certificate. The customer submits the order to AIT using AIT's Online Customer Care Center AIT generates Certificate Signing request (CSR). AIT submits CSR to the Secure Server Authority. In most instances, this is...

There are many reasons why your images may not be resolving.  Here are a few quick things you can do to look for to remedy this problem. 1.  Confirm the path - Typically, the path you are specifying in your page may be incorrect. 2.  Spelling of...