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I changed my MX record, now I’m not getting emails from forms on my website. Why?
This type of scenario can happen from time to time when an MX record is changed on a domain, but the local mail server still thinks that it is the configured mail server for said domain. Here is an example: Example of Domain with MX Record Your domain name is bob.com....
How do I reset my WordPress Admin login through SMT 6?
If you find yourself in need of a password reset for your WordPress credentials and you are able to log into your My Account. Use the steps listed below to reset wordpress admin password using phpmyadmin. Step 1: Once you log into your control panel, you will enter...
How do I create a POP mailbox in my SMT 5.0 for my Fully Managed Account?
Linux Fully Managed Accounts Go to the "Mail Services" section, then click on the "Add" link. Click the "Add Email Accounts" link. Enter the new user in the "Username" box. The username is set to 3-8 characters by default. Enter a description in the "Real Name" box to...
How do I setup an email address to go to more than one person?
You can accomplish this through the SMT/cpanel by using a mail list. A mail list allows you to send email to one address, (i.e. staff@yourdomain.com), and have that email go out to multiple...
How do I add FTP accounts through the SMT 5.0 for my Linux/Windows account?
Linux Fully Managed Accounts Login to your SMT. Go to the "Add" link under the "FTP Services" section. Click the "Create FTP Accounts" link. Enter the new user under "Username". Select the domain name from the drop down box. Enter a "Real Name" for this account to...
How do you turn comments off in WordPress?
Having a WordPress CMS installed for your website, or blog can be awesome. However, by default, the blog setting will allow comments to be enabled. In some instances, this is very bad websites where you do not want interaction (i.e. a business website). If you're not...
How do I configure a default mail drop?
By definition, the default mail drop is an email account that is used as a "catch all" for email on your fully managed hosting account. For example, if the email address xyz@test.com does not exist, and someone sends email to it, the default mail drop...
How do I remove an email alias / email forward?
Linux Fully Managed Accounts Log into your SMT 5.0 interface. On the left navigation menu, click Mail Services --> Manage. Click Manage Email Forwarding. Click View Aliases. Select the proper domain in question and click View Aliases. When the...
How do I set up autoresponders?
An autoresponder is an automated email from the server which tells the original sender information that is predetermined. Sometimes this is referred to as a vacation message. Below are the steps to show you how to set these up on your account. Linux Fully...
How do I access my web-based interface to send and receive e-mail for my Fully Managed Windows server?
To login to your web interface for email, follow these simple steps: Access your Web-Based (IMail) Email by going to either //mail.domain.com:8383 or //domain.com:8383. Please note that you must have // in front of the URL for this to resolve...