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What is a DLL?
DLL or Dynamic Link Library, is a library of executable functions or data that can be used by a Windows application. Typically, a DLL provides one or more particular functions and a program accesses the functions by creating either a static or dynamic link to the DLL....
What is a trace route and how do I use it?
A "trace route" or "traceroute" is a system which traces, hop for hop, all the jumps you take from your internet connection to the destination. The first few hops are usually through your service provider's network. The hops from there are usually through the...
How do I transfer my domain from another hosting company to AIT?
This FAQ Entry exists because the word "transfer" is commonly used when referring to transferring the hosting of a domain from one web hosting provider to another. For example, some customers start hosting their sites with other web hosting companies, and then...
How do I get additional IPs for my account?
There are different procedures to obtain IP address for different types of accounts. Follow the instructions below based upon the type of account that you have. FULLY MANAGED ACCOUNTS If you have an account that has an SMT (such as a Business 1 or Reseller 1 type of...
How do I receive my free 3 IP addresses for my self managed (unmanaged) dedicated server?
We do provide 3 additional IP addresses for free with our Self Managed dedicated servers. However, you do need to request them. You need to submit a support ticket requesting to have your additional IPs assigned to you by logging into your Online Customer Care Center...
How do I correct the ‘Invalid ProgID’ error when using ASPemail?
To correct this you will need to verify that the from field in your script has your email address with your domain name in it. For security reasons, you will not be able to use an external email address such as MSN Hotmail or AOL.
How do I configure Microsoft Outlook with my Hosted Exchange account?
To use your Hosted Exchange account with Outlook 2003, follow the instructions below: Open Outlook. Click Tools Select Email Accounts Select Add New Email Account ...
What is the preferred DNS servers assigned to the TCP/IP settings on the NIC card for my Self Managed dedicated server?
By default we setup the TCP/IP settings on every Self Managed dedicated server to point to AIT's secondary name server ns1.aitcom.net at 216.117.186.139.
How do I create passwords that are easy to remember, but hard to crack?
Remembering passwords can be difficult, however AIT has provided some instructions below that will ensure you can have passwords on your account that are easy to remember, yet hard for hackers to crack. AIT recommends that you to use a password that contains numeric...
What is Phishing? How do I protect myself from it?
What is Phishing? Phishing is the act of sending an e-mail to a user while falsely claiming to be an established, legitimate enterprise in an attempt to scam the user into surrendering private information, which will be used for identity theft. The e-mail directs the...

