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I changed my MX record, now I’m not getting emails from forms on my website. Why?
This type of scenario can happen from time to time when an MX record is changed on a domain, but the local mail server still thinks that it is the configured mail server for said domain. Here is an example: Example of Domain with MX Record Your domain name is bob.com....
How do you turn comments off in WordPress?
Having a WordPress CMS installed for your website, or blog can be awesome. However, by default, the blog setting will allow comments to be enabled. In some instances, this is very bad websites where you do not want interaction (i.e. a business website). If you're not...
How do I set up a search engine friendly redirect using a .htaccess?
Setting up a .htaccess 301 redirect can be confusing and difficult, however listed below are steps you can take to set up these redirects with ease. What is the .htaccess file? The Apache .htaccess 301 redirect is a server side redirect which is...
How do I modify my directory index or directory listing?
For Linux Fully Managed Accounts: If you want to use a non standard homepage name other then index.htm or index.html on your Fully Managed Linux plan, then you will need to add the name of the page to your directory listing in your main Apache configuration file...
Do Server Side Includes (SSI) work on AIT’s Web Servers?
Yes, AIT's Fully Managed Linux and Windows servers can be configured to work with SSI (Server Side Includes). You can use the below HTML code to show the current date on your server if SSI are enabled on your server. By default, files named .shtml on Linux or .asp on...
Do Server Side Includes (SSI) work on AIT’s Web Servers?
Yes, AIT's Fully Managed Linux and Windows servers can be configured to work with SSI (Server Side Includes). You can use the below HTML code to show the current date on your server if SSI are enabled on your server. By default, files named .shtml on Linux or .asp on...
How do I setup mail forwarding / aliasing using SMT 5.0?
For Linux & Windows Fully Managed Plans: To create an Alias: Access your SMT 5.0 Navigate to, "Mail Services > Add > Setup Email Forwarding." Enter a username into "Alias Name" Select the intended domain for the forwarding account. Select...
Why can I access my site from my connection at home but not from my job’s network computers?
The explanation below is not always the case, however it is one possible issue that can be tracked and confirmed or denied very quickly. Your computer's IP or firewall's IP address could be blocked by the server. This happens when someone from the above mentioned...
What is the default shell I can connect to my Fully Managed Linux server via ssh?
AIT supports "bash", or BourneAgain Shell, shell through ssh. AIT also supports the .ssh2 keys for BASH. To use SSH on your Linux account, you will need for first create a key. The public key must be converted to IETF SECSH format and upload the result to a...
Why is my web counter giving me a non-auth block error?
This is common with virtual hosts and IP only accounts. Check the following first: Did you just add this account? Has the domain propagated? Are you using the IP to connect? Have you changed your srm.conf?If the above items are not the issue, then follow these...