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Why is my Confirmation Code not working for my domain transfer request?
When transferring a .com, .net, .org, .info, .biz, or .us domain to AITDomains, the customer must confirm the transfer with a confirmation code. This is a code that is generated by the system and emailed within approximately 24 hours of the transfer request submission...
What is private registration, and how do I get it?
Private Registration will use AITDomains' contact information to mask your personal contact information to protect your privacy. To set Private Registration for existing domains, simply login to your account, click on Support, then Contact Us. Submit a trouble ticket...
How do I modify my account information?
To modify your account information, log into your Domain Management Tool account and click on “Account Information” and then on “Update Contact Information.” Make the necessary changes and press submit.
How do I modify my domain registration WhoIS information?
The contact information for an account is the WhoIS information for all the registrations within that account. Updating the account information for your account, will update the domain registration owned by your account.
Who do I list as the contacts on the registration?
A domain name should generally be registered to the owner/president/CEO/chairman of the business/organization or to the business/organization itself. The business/organization should also be listed as the billing contact. The web master or IT person of the business...
How do I set the auto-renewal option for my registrations?
Log into your Domain Management Tool account and click on “Domain Management” then on “List Domains.” Indicate the domain you wish to auto-renew by clicking the radio button beside the domain name (right side). The credit card information you have on file will be used...
How can I avoid having to re-enter my credit card information all the time for domain registration?
Adding your payment information You can provide default account payment information for your account. To do this, follow the instructions below. 1. Login to your"My Account" at https://website-dev.ait.tools/ (see the link at the top of this page). 2. Click on Domain...
What does the registration lock feature do?
The registration lock prevents anyone from transferring your account or modifying it in any way (DNS modification, renewals, etc.) without your knowledge. Keep in mind that almost all domains are in this lock position, and any changes you make such as DNS...
How can I lock/unlock my domain name registration?
Log into your Domain Management Tool account click on “Domain Management” and then on “Manage Domains.” From the list of domains, find the domain you want to unlock, then click the lock icon. This will give you the ability to lock, or unlock any of the...
How do I run my Commission Reports in my Domain Reseller account?
This is where you can view the current commission amount in your Domain Reseller account. It includes the transaction dates, transaction IDs, transaction type, the total or retail rate, the cost or base rate, the margin or commission, the balance forwarded from...