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How do I make my Email Marketer Pro faster?
There are several reasons why an Email Marketer Pro account may not run fast, or as fast as you want. Take the following into consideration. The dedicated server that you're running your Email Marketer Pro on has limitations based upon processor and memory. Refer...
How do I add users in Email Marketer Pro?
Our Email Marketer Pro II plan allows for up to 5 user accounts. To add a new user account: 1) Log into your Email Marketer Pro with the administrator username and password 2) In the upper-right menu bar, is Users and Groups. 3) Click Users and Groups, then click View...
My Email Marketer says that it will stop sending email if I close my browser window. Why?
There are 2 ways to send email using Email Marketer. You can send using a browser refresh, or using a cron job. The difference between the two options is directly related to whether or not the email campaign will be attended to or not. If you prefer to have it...
How do I configure Microsoft Outlook with my Hosted Exchange account?
To use your Hosted Exchange account with Outlook 2003, follow the instructions below: Open Outlook. Click Tools Select Email Accounts Select Add New Email Account ...
When I send an email in OWA, I want address checked against my personal contact list first, and the Global Address List second. How do I set this up?
From the folder list on the left, ensure you are on the shortcut view. Click the "Options" button. Under the section labeled contact options, ensure you select Contacts as where to verify names against first. Click Save and Close at the top of the page.
Why don’t I receive a notification when new mail arrives in OWA?
For Outlook Web Access, use the steps below to ensure you receive notification of new mail messages. Access Outlook Web Access by going to https://exchange.yourdomain.com ** Disregard any SSL warnings. Login to your email account. Access the folder list on the...
How can I make Outlook Web Access check for new messages?
From within any folder, click the check mail icon on the top icon bar. The bar will look like what is listed below.
How do I move items to a different folder within Outlook Web Access?
You can either drag the item to the desired folder, click the move mail icon from within the message (the 4th icon from the right on the top of a message) or, from in the original folder, click the move mail icon while the message you wish to move is highlighted.
How do I recover items I have deleted from the deleted items folder in Outlook Web Access?
Click on the shortcut button on the left side of the screen. Then click the Options shortcut. At the bottom of the options page, you have an option to view deleted items. Click the button labeled View Items. Locate the item you wish to restore and then click the...
Why can’t I see my Global Address List when I click the “To” button on a new mail message in OWA?
The Outlook Web Access addressing doesn't provide for a Global Address Listing such as Outlook does. You will need to provide one of the pieces of information in the fields on the "Find Names" box and click "Find" to locate the name. The same functionality is true...

